Medical Billing, Practice Management and Consulting Company

Why Choose Us?

Outsourcing medical billing enables physicians to focus on the critical care of their patients. As consequence, the cash flow & profits of your practice are maximized.

 

Outsourcing the reimbursement allows physicians to save time and money because every minute that a physician or employee spends on an activity that does not directly add value to the patient's well being, is a cost that can be saved. When you switch to Active Management, you will quickly recognize the following benefits:

  • Reduce and control operating costs
  • Improve cash flow & promptness of billing
  • Share risks
  • Access specialized expertise
  • Save money by reducing or reallocating existing billing staff
  • Save space by reallocating office space assigned to billing, to other functions
  • Reduce costs by eliminating postage, paper, forms and other accessories used in the billing process
  • Save on the cost of managing a billing operation
  • Reduce A/R balance
  • Increase profitability with improved data gathering, coding techniques, follow-up
  • Improve staff efficiency & productivity
  • Eliminate aged claims
  • Reduce general & administrative expenses
  • Save on software and upgrade costs

 

Frequently Asked Questions

  • How long have you been in business?

    Since 1998

  • What is the size of your company?

    Over 25 employees

  • How do you charge for your services?

    Charges are based on individual contract by terms and agreements

  • What services are included with this fee?

    All costs related to billing, statements, claims submission, reports. Some services are optional, license fees if applicable, to access the billing system are again dependant on a number of factors.

  • Is your company HIPAA compliant?

    Yes

  • Who would a patient call with billing questions?

    Active Management

  • When are claims submitted for payment?

    We enter and submit within 48 to 72 hours upon receiving the claims.

  • Is my data protected from deletion?

    Data cannot be deleted once entered and submitted. A full audit trail is kept.

  • When I call, will I speak to a real person?

    Always – we are available between the hours of 9:00 am to 6:00 pm EST

  • All billing agencies promise reimbursement increases, why are you better?

    Increasing reimbursement is dependent on your current collection rate.  If your time in AR ratio is high we can significantly increase it very quickly, but there are many variables.  The billing function itself involves more than just processing claims.  We look at billing from the time the patient makes the appointment to the time the check is in the bank.  Follow-up, feedback and working with the doctors makes a big difference and that is what we do better.

  • Are there any initial delays in billing claims, if we start with your company?

    No. If we have some advance notice we can have the electronic billing (Medicare – Commercial) setup prior to start. We like to allow two weeks, as this process is out of our control. In the interim we bill on paper immediately.

  • How can I be sure all claims are being handled properly?

    All funds are directly received by the practice. We give you full access and transparency to your database in our billing system.

  • Do you submit electronic claims to all insurance companies?

    Yes, to any company accepting electronic submission

  • How do we get our claims data to your company for processing?

    Information can be scanned through a secure portal by using a scanner cupplied by Active Management

  • Are you set-up to send patient statements

    Yes. Patient statements are submitted on a monthly basis

  • Do you follow up with insurance claims?

    Yes. Following up is what billing is all about.

  • Does your software allow us to print out reports detailing patients?

    Yes.

  • Do you manage authorization/referral tracking

    Yes, we have a referral management module

  • Will I have a representative come to my office to train me on your software?

    Yes.

  • How do I get started with your company?

    Call or email us to arrange a meeting.

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